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Modernizing Citizen Experiences with Cloud Identity
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CX is important. So is security. This is a discussion about both with two federal heavyweights from two very important agencies. Read more
The high-tech goes hand-in-hand with the high speed ways the world changes, as a constant challenge is staying a step ahead of hackers. Thus, maintaining identity, integrity and good customer service is the name of the game.
Ross Foard comes to his position at the Cybersecurity and Infrastructure Security Agency with experience. Lots of it. His long and storied federal career has landed him at CISA as an IT and information security specialist. “It’s probably,” he said, his “most rewarding” position to date.
Customer experience and cybersecurity, frequently considered separate disciplines, are actually closely connected. One simple reason is that leaving constituents’ identities and data open to purloining is not good user experience.
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IRS has 37,000 webpages. About 2% get nearly all of its traffic
The IRS is tapping into billions of dollars in multi-year modernization funds to provide a higher level of customer service to taxpayers.
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DHS names China, AI, cyber standards as key priorities for critical infrastructure
Agencies that oversee critical infrastructure are developing new sector risk management plans, with cybersecurity continuing to be a high priority.
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Robust data management is key to harnessing the power of emerging technologies
Comprehensive data management is key to unlocking seamless, personalized and secure CX for government agencies.
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VA looking at ‘smart home’ tech to keep aging, disabled vets living independently
A smartwatch saved the life of VA’s chief health technology officer. The department expects this device data can also save the lives of other disabled vets.
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Energy working with renewables industry, cloud providers on cyber requirements
CESER’s work with cloud service providers comes amid growing threats to critical infrastructure, as well as questions about cloud security responsibilities.
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IRS adds another state to Direct File, as House Republicans seek to defund it
About 580,000 Oregon residents will be eligible to use the IRS’ Direct File platform next filing season, as long as the program remains funded.
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USINDOPACOM Mission Partner Environment success: A blueprint for CJADC2 path forward
DoD can duplicate USINDOPACOM’s transformation to rapidly implement multi-enclave environments on a broader scale in support of CJADC2.
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NSF initiative aims to bring better data to the cyber workforce challenge
Policymakers often talk about a cyber talent gap, but official data on the national cyber workforce is also in short supply.
