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Permanent hybrid environments will require agencies to give teleworkers capabilities identical to what they have in the office. Here are the three critical requirements to make that possible.
Read moreThe Department of Homeland Security said it used cloud technologies and the security tools to maximize the capability of teleworkers and field workers even before the pandemic.
EPA Chief Information Officer Vaughn Noga expects the agency to move toward a hybrid model, and how well his office can serve both office workers and remote workers will be the measure for success.
Despite the scattered arrangement of State Department employees around the world, going to a remote and hybrid work environment during the pandemic was less challenging than IT officials expected.
The IRS is tapping into billions of dollars in multi-year modernization funds to provide a higher level of customer service to taxpayers.
Agencies that oversee critical infrastructure are developing new sector risk management plans, with cybersecurity continuing to be a high priority.
Comprehensive data management is key to unlocking seamless, personalized and secure CX for government agencies.
Few occupations match the many dangers of coal mining. Even to this day, miners experience the dangers of mine collapses.
A policy rider in the fiscal 2025 defense spending bill would block funding for telework and remote work.
A smartwatch saved the life of VA’s chief health technology officer. The department expects this device data can also save the lives of other disabled vets.
CESER’s work with cloud service providers comes amid growing threats to critical infrastructure, as well as questions about cloud security responsibilities.
Larger impacts of OPM’s hiring changes are likely further down the road, but early signs are pointing in the right direction for early-career recruitment.