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Digital Modernization: Managed Services
Teri-Lee Holland, division head for data center and cloud hosting services, performs engineering work for sailors, including cloud hosting services for payroll and HR systems.
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VA pushing out about 150,000 help desk end users to their homes as the result of the pandemic was a feat which Lynette Sherrill in the Office of Information Technology’s said only a managed service provider could have spanned as quickly as it did.
The document was not only for its employees and other agencies the DIA works with — it was also a message to vendors and other partners on what the needs are and how they can help.
Managed services have come a long way in the 30 years since federal agencies first sought to escape the cycle of buying, maintaining and replacing PCs and the software they ran. Today vendors offer a range of up-to-date programs that lower the capital expenditure, or CapEx, obligations and move them to a recurring fee operational expense, or OpEx model.
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IRS has 37,000 webpages. About 2% get nearly all of its traffic
The IRS is tapping into billions of dollars in multi-year modernization funds to provide a higher level of customer service to taxpayers.
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DHS names China, AI, cyber standards as key priorities for critical infrastructure
Agencies that oversee critical infrastructure are developing new sector risk management plans, with cybersecurity continuing to be a high priority.
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Robust data management is key to harnessing the power of emerging technologies
Comprehensive data management is key to unlocking seamless, personalized and secure CX for government agencies.
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VA looking at ‘smart home’ tech to keep aging, disabled vets living independently
A smartwatch saved the life of VA’s chief health technology officer. The department expects this device data can also save the lives of other disabled vets.
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Energy working with renewables industry, cloud providers on cyber requirements
CESER’s work with cloud service providers comes amid growing threats to critical infrastructure, as well as questions about cloud security responsibilities.
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IRS adds another state to Direct File, as House Republicans seek to defund it
About 580,000 Oregon residents will be eligible to use the IRS’ Direct File platform next filing season, as long as the program remains funded.
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USINDOPACOM Mission Partner Environment success: A blueprint for CJADC2 path forward
DoD can duplicate USINDOPACOM’s transformation to rapidly implement multi-enclave environments on a broader scale in support of CJADC2.
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NSF initiative aims to bring better data to the cyber workforce challenge
Policymakers often talk about a cyber talent gap, but official data on the national cyber workforce is also in short supply.
