Automation

Mike Chon IBM

This vendor tested its AI solutions on itself

IBM provided its own grounds for testing and developing a set of AI tools. It can help client organizations avoid some of the initial mistakes.

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IRS-Tax Gap Estimates

The IRS launches Direct File, a pilot program for free online tax filing available in 12 states

After weeks of testing, an electronic system for filing returns directly to the IRS is now available for taxpayers from 12 selected states.

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Jennifer Pahlka

New post for long-time advocate of better digital government

The Volker Alliance has added a prominent federal technologist to its board. She was the deputy U.S. chief technology officer and founded Code For America.

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Federal Insights Maximus AI Series

How to ask the right questions to define AI use cases

This approach also points more accurately to the right type of program to apply to the problem, whether RPA, a traditional AI algorithm or generative AI.

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