IRS has 37,000 webpages. About 2% get nearly all of its traffic
The IRS is tapping into billions of dollars in multi-year modernization funds to provide a higher level of customer service to taxpayers.
The IRS is tapping into billions of dollars in multi-year modernization funds to provide a higher level of customer service to taxpayers.
An information technology team at the IRS has won recognition for a system that lets taxpayers submit correspondence online.
Need help on your SCRM journey? We’ve gathered advice from federal and industry experts
Weekly interviews with federal agency chief information officers about the latest directives, challenges and successes. Follow Jason on Twitter. Subscribe on Apple Podcasts or Podcast One.